ma77 Privacy Policy — Your Data Is Safe With Us

1 Introduction

Welcome to the ma77 platform. This Privacy Policy ("Policy") applies to the ma77.onl website and its associated services. We take the privacy of your personal information seriously and are fully committed to keeping it safe.

By creating an account, logging in, or using any service on ma77, you agree to this Privacy Policy. It explains in detail what data we collect, why we collect it, how it is stored, and what rights you have over your information.

2 What Data We Collect

Ma77 only collects information that is necessary. We never ask for data that is irrelevant or excessive. The categories of data we collect are outlined below:

A) Registration & Identity Information

• Full Name & Date of Birth
• Mobile Number & Email Address
• National ID Number (required for KYC verification)
• Address (for billing or verification purposes)

B) Financial Information

• Mobile Banking Number (bKash, Nagad, Rocket)
• Transaction History (Deposits & Withdrawals)
• Balance & Bonus Information

C) Usage Information

• IP Address & Device Information
• Browser Type & Operating System
• Platform Activity & Gaming History
• Login Time & Location (Approximate)

3 How Your Information Is Used

Ma77 uses collected data solely for specified purposes. No data is used for any other purpose without your consent.

• Account Management: For registration, login, password reset, and identity verification.
• Payment Processing: To process deposits and send withdrawals.
• Customer Support: To resolve your issues and respond to your queries.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Service Improvement: To analyze usage data and improve your platform experience.
• Promotional Communications: To send you offers and updates, with your consent.
• Legal Obligations: To meet regulatory authority requirements.

4 Data Sharing & Disclosure

Ma77 never sells or unnecessarily shares your personal information. Limited data may be shared only in the following circumstances:

Trusted Service Partners

Necessary information may be shared with selected partners for payment processing, technology services, and customer support. These partners are required to follow the same strict privacy standards as ma77.

Legal Obligations

Data may be disclosed in response to a court order, government directive, or lawful request from law enforcement. In such cases, ma77 will make every effort to notify you in advance where possible.

Business Changes

In the event of a company merger, acquisition, or asset transfer, user data may be transferred. In such cases, the new entity will be required to comply with this Privacy Policy.

5 Data Security Measures

Ma77 uses industry-standard technologies and practices to protect your data. The core components of our security framework are:

• SSL/TLS Encryption: All data between your browser and our servers is transmitted through encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security has been added to account logins.
• Firewall & DDoS Protection: Active defenses in place to prevent server attacks and unauthorized access.
• Regular Security Audits: Regular security audits conducted by third-party experts.
• Limited Access Policy: Only authorized personnel have access to sensitive data.
• Data Backup: Regular backups are maintained on secure servers.

6 Cookie Policy

The ma77 website uses cookies to enhance your browsing experience. Cookies are small files stored in your browser.

Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions and security.
• Functional Cookies: Remembers your preferred language and settings.
• Analytics Cookies: Collects platform usage statistics (anonymized).

You can delete or disable cookies at any time from your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

7 Your Data Rights

Ma77 believes you should have full control over your own data. We therefore provide you with the following rights:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can correct any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data under certain conditions.
• Right to Restrict Processing: You can request restrictions on how your data is used in certain circumstances.
• Right to Portability: You can receive your data in a structured format.
• Right to Object: You can opt out of marketing communications at any time.

8 Data Retention Period

Ma77 does not retain data longer than necessary. Retention periods depend on the type and purpose of the data:

• Account Information: For the duration the account is active, and 5 years after closure.
• Financial Transactions: Generally 7 years, as required by legal obligations.
• KYC Documents: Retained in accordance with regulatory requirements.
• Gaming History: 2 years after account closure.
• Support Contact: 1 year after the issue is resolved.

9 Minor Protection

Ma77 does not knowingly collect or process data from anyone under the age of 18. If a minor has accidentally created an account, a parent or legal guardian can notify our support team and we will promptly delete the account along with all associated data.

10 Privacy Policy Updates

Ma77 may update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of this page will be revised. For significant changes, a notification will be sent to your registered mobile number or email. Continued use of the platform after any changes constitutes acceptance of the updated Policy.

Previous versions of our Privacy Policy are available upon request. If you have any questions about policy changes, please contact our support team.

11 Contact Us

For any questions, complaints, or data requests regarding our Privacy Policy, feel free to reach out to our support team. We're always here to help.